04/19/2021 COVID19 Update: Curbside Service Only
Due to recent surges in positive cases in NC, we are maintaining curbside service only. Our goal is to maintain our quality of care for your pets, and do our part to keep our clients and staff as safe as possible. Our lobby will be closed indefinitely in an effort to reduce the spread of this virus. You are asked to call us from the parking lot and remain in your vehicle. Our staff will continue to wear masks and ask that our clients do as well.
For appointments, we ask that your pet is on a leash or in a carrier prior to arrival. A technician will come out to get your pet and bring them into the building for the doctor to evaluate. The pet will then be returned to you and the doctor will discuss any findings if needed. Payment will be due at the time of service.
For medication pick-up, we will bring the products out to your vehicle.
Business hours are from 8am - 6pm Monday through Friday, closed Saturday and Sunday. Our online pharmacy with home delivery is operating as usual and may be a very helpful resource to utilize during this time. That direct website is: https://brunswickforestvet.vetsfirstchoice.com/
Please be courteous, patient and kind to our staff as we are doing everything we can to help you and your pets. Thank you for your understanding.
Due to recent surges in positive cases in NC, we are maintaining curbside service only. Our goal is to maintain our quality of care for your pets, and do our part to keep our clients and staff as safe as possible. Our lobby will be closed indefinitely in an effort to reduce the spread of this virus. You are asked to call us from the parking lot and remain in your vehicle. Our staff will continue to wear masks and ask that our clients do as well.
For appointments, we ask that your pet is on a leash or in a carrier prior to arrival. A technician will come out to get your pet and bring them into the building for the doctor to evaluate. The pet will then be returned to you and the doctor will discuss any findings if needed. Payment will be due at the time of service.
For medication pick-up, we will bring the products out to your vehicle.
Business hours are from 8am - 6pm Monday through Friday, closed Saturday and Sunday. Our online pharmacy with home delivery is operating as usual and may be a very helpful resource to utilize during this time. That direct website is: https://brunswickforestvet.vetsfirstchoice.com/
Please be courteous, patient and kind to our staff as we are doing everything we can to help you and your pets. Thank you for your understanding.
Beginning June 21st, 2021
We are in the process of restructuring our protocol in an effort to allow owners to stay with their pets during exams, while still providing a safe environment for clients and staff alike. We will continue to limit exposure by practicing the following updated protocol:
When you arrive for an appointment, please call us from the parking lot to check in. We will have you wait in your vehicle until we are ready for you. We will come out and bring you directly into an exam room. We will also be limiting the number of people permitted to come in for exams to one owner per appointment. This is an effort to minimize the number of people in the building.
If you are dropping off for boarding, surgery or any other hospitalized treatments, please call to check in and we will come out to you with any necessary paperwork while you remain in your vehicle.
If your appointment is with one of our veterinary technicians, we are continuing curbside services. When you arrive, please call to check in and we will come out to you, bring your pet in for the scheduled service while you remain in your vehicle.
If you are picking up products (medications, food, nutraceuticals, etc), you may come into the lobby for pick up and payment.
We strongly recommend that clients that have not yet been vaccinated for Covid-19 wear a mask or other facial covering inside the building.
This protocol will begin June 21st, 2021.
At this time, we will remain closed on Saturdays due to staffing until further notice.
We appreciate your patience and understanding as we navigate these new and updated policies and protocols.
We are in the process of restructuring our protocol in an effort to allow owners to stay with their pets during exams, while still providing a safe environment for clients and staff alike. We will continue to limit exposure by practicing the following updated protocol:
When you arrive for an appointment, please call us from the parking lot to check in. We will have you wait in your vehicle until we are ready for you. We will come out and bring you directly into an exam room. We will also be limiting the number of people permitted to come in for exams to one owner per appointment. This is an effort to minimize the number of people in the building.
If you are dropping off for boarding, surgery or any other hospitalized treatments, please call to check in and we will come out to you with any necessary paperwork while you remain in your vehicle.
If your appointment is with one of our veterinary technicians, we are continuing curbside services. When you arrive, please call to check in and we will come out to you, bring your pet in for the scheduled service while you remain in your vehicle.
If you are picking up products (medications, food, nutraceuticals, etc), you may come into the lobby for pick up and payment.
We strongly recommend that clients that have not yet been vaccinated for Covid-19 wear a mask or other facial covering inside the building.
This protocol will begin June 21st, 2021.
At this time, we will remain closed on Saturdays due to staffing until further notice.
We appreciate your patience and understanding as we navigate these new and updated policies and protocols.
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